Economic use of energy resources:

• Buildings with high level of energy efficiency;
• Economic consumption of heat, water, gas, electricity;
• True (High) cost of services, thus, population saves energy;
• Government incentive programs and public information campaigns incentivize population for energy saving.

Payment for actually consumed services:

• Complete metering of consumption.

Private ownership of housing:

• Waiting for themselves to resolve issues of housing and communal services;
• Mentality of a responsible homeowner.

Possible selection of the providers of separate types of services:

• Population can select a service provider;
• Competition ensures high quality of services.

Protection of low-income population:

• Targeted assistance to low-income population;
• No privileges.

Wasting of energy resources:

• Buildings with significant energy losses;
• Non-economic consumption of heat, water, gas, electricity;
• Lack of incentives for population to save because of low cost of services;
• Government programs and public information campaigns almost non-existent.

Payment by the norms:

• Incomplete metering
of consumption;
• Overstated and outdated norms.

Public ownership of housing:

• Waiting for the government to resolve issues of housing and communal services;
• Lack of feeling oneself the owner of housing.

Lack of competition on those services where possible:

• Consumers cannot select better services at optimal prices;
• Lack of competition among suppliers is the reason for low quality of service.

Protection of low-income population:

• Inefficient system of assistance to low-income population;
• Over 84% of privileges are used by well-to-do population.

Economic use of energy resources:

• Realistic true (high) prices for energy resources according to cost;
• Energy efficient modern equipment;
• Clear and controlled system for complete metering of energy resources;
• High quality services.

Tariffs fully cover cost of services and allow investments in the infrastructure:

• Utilities replace faulty equipment and worn out networks;
• Alternative energy sources are used;
• Portion of energy carriers cost in the structure of tariff for heat energy is up to 20%;
• Payments from the consumers are sufficient for timely and complete settlements with the suppliers of energy resources.

The government creates incentives for resource saving:

• Modern methodologies for tariff setting are oriented on energy saving measures;
• Efficient government support programs.

Wasting of energy resources:

• Understated (low) prices for energy resources;
• Energy intensive and outdated equipment;
• Lack of the system of full metering of energy resources;
• Low-quality services.

Incomplete recovery in tariffs of cost of services and lack of funds for investment in the systems:

• 65% of networks are worn out by more than a half, 35% of them – almost completely;
• High level of gas consumption and dependence on Russia;
• Over 60% in the structure of tariff for heat energy is cost of gas and electricity;
• Consumers have significant debts to utilities, as a result the utilities cannot pay on time to the suppliers of energy resources.

Lack of incentives for resource saving:

• Tariff setting system does not create incentives for saving;
• Insufficient government support for energy saving.