What a Kyiv resident should do in case of debt or overpaid amount to PJSC Kyivenergo? How to verify calculations made for the owners of residential premises for the services on district heating and hot water supply for legal entities and natural persons? How to conduct re-calculation for the services on district heating and hot water supply?

You can find answers to these questions in a leaflet prepared for the consumers by the team of CU KYIVTEPLOENERGO with support of the USAID Municipal Energy Reform Project in Ukraine.